AirCastPro Not Working with Snappic? Here’s How to Fix It

Are you experiencing issues printing with AirCastPro at your photo booth events? You’re not alone. This is currently one of the most frequently asked questions in the Snappic community, and we’re here to help.If your AirCastPro (ACP) is freezing mid-event, failing to send prints, or not connecting, the problem is likely related to iOS updates and Wi-Fi reliability, not Snappic itself.

• In this, we’ll cover:
• Why AirCastPro may not be working with Snappic
• How iOS 18 and above affects AirPrint
• What you can do now to ensure reliable printing at every event

Common AirCastPro Issues with Snappic

Many users have reported problems with AirCastPro after updating to iOS 18.2 or later. Common symptoms include:

• Printer not showing up in Snappic
• Print jobs failing to send or getting stuck
• AirCastPro freezing during multi-print sessions

These issues are caused by iOS changes and network instability. They are not bugs in the Snappic software.

Why AirCastPro Is Failing on iOS 18 and Above

AirCastPro works as a wireless AirPrint server. It allows your iPad to send print jobs via Wi-Fi to a USB-connected printer. This setup depends on two things:.

• 1. Apple’s built-in AirPrint system
• 2. A stable local Wi-Fi connection

Recent iOS updates, particularly versions 18.2 and 18.5, have introduced changes to AirPrint services. As a result, users have experienced:

• AirCastPro freezing or not responding
• Lost printer connections
• Crashes during multi-print events

These issues are confirmed by both AirCastPro and third-party reports. They stem from iOS updates and networking limitations.

• Here are references confirming this:
• https://aircastpro.com/help
• https://aircastpro.com/support
• https://help.snappic.com

How to Fix It: 3 Proven Solutions

To maintain reliable printing at your events, we recommend the following solutions:

1. Use the Snappic Print Server

Snappic offers a dedicated Print Server app for Mac and Windows. It connects directly to your printer via USB and allows your iPad to print over a local network.
(Click here for the setup)

• Key benefits:
• Does not rely on AirPrint
• Unaffected by iOS 18 printing issues
• Reliable for high-volume events

2. Avoid Using Venue Wi-Fi

AirCastPro depends on a stable and open network. Most public or venue Wi-Fi networks are crowded, restricted, or unreliable for AirPrint.

• Instead:
• Bring your own mobile hotspot or travel router
• Use a wired Ethernet connection if available
• Ensure your iPad and AirCastPro or Print Server are on the same local network

This significantly reduces dropouts and connection issues.

3. Update ACP Firmware or Delay iOS Updates

AirCastPro has released beta firmware version B459 to improve compatibility with iOS 18.2 and above.

• To apply this solution:
• Contact AirCastPro support to request access to the beta firmware
• Monitor their support page for future firmware releases
• Avoid updating your iPad until full compatibility is confirmed

This is especially important when preparing for important or high-traffic events.

Final Takeaway: Regain Control of Your Printing Setup

If your AirCastPro is not printing with Snappic, the most likely causes are recent iOS changes and Wi-Fi instability.

• To avoid issues:
• Use the Snappic Print Server
• Set up a dedicated, stable network
• Update your AirCastPro firmware when available

These steps will help you prevent mid-event failures and maintain a smooth guest experience.

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